NEC Converged Mobility
Fixed Mobile Convergence (uMobility)
Mobile phones are a mainstay in today's businesses and usage
only continues to grow. This inherently makes employees have to
distribute a separate phone number to business associates or customers
so they can be reached and manage multiple voice mailboxes, as well as
deal with important calls being dropped from a weak in-building
signal.
With NEC's fixed mobile convergence uMobility™ solution from
Varaha Systems, Inc., businesses are now able to provide employees
with single number reach, unified voice messaging and enhanced
in-building coverage through a business's Wi-Fi network. uMobility
provides:
- Single number reach – rings a user's
business phone and cell phone simultaneously ensuring no calls are
missed
- Unified voice messaging – all missed calls
are directed to a user's business voicemail account; centralizing
messages in one mailbox
- Seamless roaming on and off campus – calls
can be transparently bridged from a business's Wi-Fi to cellular
networks and back again via a Smartphone
- Enterprise dialing via Smartphones – enables
users to do station-to-station and external dialing; calls can be
placed by either entering a 4 or 5 digit extension or a fully-dialed
number
- Improved efficiency and productivity –
provides users the capability to handle calls more promptly;
streamlining communications and information delivery
- Increased customer satisfaction – provides
customers with a single number to reach their contact on the first
try; positively impacting customer service dramatically
By enabling employees to be reached anytime, anywhere – any
business can become more efficient, responsive, collaborative and
productive.
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